Chadwicks of Boston

I attempted an online order today and when checking out, to apply my merchandise credit, which was provided from a prior order refund/return. There was no place to apply the merchandise credit code.

I called the customer service and order numbers, was transferred 6 times, no one knew what I was talking about.

They could take my credit card number because they were "level 1" but only a "level 2" could help. Is this now a bogus company and I lose my merchandise credit?

Purchased 5 tops from Chadwicks. They arrived in a fairly large box via FE EX! and charged me more than $25 in shipping fees c

Buyers BEWARE!

My new address is Yolanda Boneta, P.O. Box 1380 Utuado, Puerto Rico 00641.

I like to call later to place a Order. Love you clothes are very nice , and beautiful .

NOTHING happened! I just want to talk to someone!!!

I am a petite person. Dont people know that a petite sleeves are shorter also. Most persons arms are the same length as they are tall. Most sweaters and blouses are made with regular sizes.

I paid 40.00 dollars for the blouse and it will cost me another 20.00 to get it altered. GRR!

I was going to buy a dress for 24.99 by the time shipping and handling were added ( and taxes) it was over 43.00!!!

I returned all the merchandise to you with your return lable on1-3-22. I have not heard from you.

I think you have had enough time to take care of this problem. I have the postal receipt. Please contact me my phone number is (503) 880-****.

This is Sherry Swiger email Sherrylynnswiger@***.com. Perchase price was $163.98

I returned an item that was way too big, even though I have ordered the same size several times from them in the past. It has been well over a month now, and I have still not received a refund.

When I tried to contact the company, I was forced to call an outsourced phone service. After being on hold forever, I was told the computer system was down, and I'd have to call back.

I don't have time for this. I will never use this company again.

I placed an order on 12/12/21

I received an email from them today, 21/22/21 that they are just now shipping. Ive paid way too much for shipping to have this order going out 10 days after ordering. Looks like a complaint for the Better Business Bureau!

Two sales were made that are pending in my checking account. I did not use a Chadwicks card or any type of credit/debit card for a purchase

I have tried and tried to contact them regarding my order that I placed over a month ago but can not get ahold of anyone. website "temporarily out of service".

On hold for 30 minutes or more at a time. Never did get ahold of anyone.

They already charged me for my on-line order. Never again!

ordered a blazer 11 days ago - got order confirmation. Never heard back.

Tried to follow up online and website is down. Called customer service - outside of US and communication. Was told someone would call and follow up with me. Called back 5 hours later, still down, will call back...

Went to the facebook page and apparently site has been down for over a week. Feels like a scam.

Ordered 2 clothing items on 10/21/2021. Received confirmation email same day.

Since then, no communication at all and the website has been down for days. Today is 11/7/2021 and I have no idea of my order status. My Visa has not been charged yet, but there is no way to contact this company.

I will never, ever, ever order from Chadwicks again. What is going on with them?

Can I go on line? What is the website?

Missed you guys. Until o worn a pair of your boots on today, and saw your name on the inside. How old they are?

I haven't any idea. Sorry

Not only was the quality of the sweaters bad, but their customer service is terrible. After waiting about 20 minutes, they told me I had been routed to the wrong area and they would transfer me.

That went to another dead end. I will definitely NOT be buying anything else from them.

In this day and age, why should it take over a month to get something returned? Horrible.

Don't buy anything from Chadwick I paid $20.00 shipping fee for two pairs of pants. The quality was bad and the fit was bad.

My cost for the pants was $38.24 and $35.60 plus $20.00 shipping fee. Total $$93.84. I will be returning the pants, with another additional shipping fee of $8.95. Total shipping fees $28.95.

You do the math.

I live in Massachusetts and they are a Massachusetts based company. What a rip off.