They stole from me and won't refund. I ordered dress for my daughters wedding May 2011, poor quality so I returned it June 2011.
Calling and emailing their customer service for months just resulted in many excuses. They went bankrupt and kept my $65 and have the nerve to continue to send catalogs wanting me to order more. The least they could do would be to issue a gift certificate to entice customers to return. I will never shop with them again nor will I ever recommend them to anyone.
I don't care if they did reoganize.
I'll help create their bad reputation by word of mouth. Thiefs!