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Contact Chadwicks of Boston Customer Service

How to Reach a Person at Chadwicks of Boston

Verified Contact Information

Toll-Free Number:

  • 1-877-330-3393
    Toll-Free
Call Now
csquestions@potpourrigroup.com

Chadwicks of Boston Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Chadwicks of Boston Phone Number
1 (877) 330-3393
Average Calls duration
1 minute
Most Popular Chadwicks of Boston Email Address
csquestions@potpourrigroup.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Request for information, return/ replace, payments and charges
View full overview

How to Contact Chadwicks of Boston?

Most Popular Number:

(877) 330-3393
Toll-Free
Total calls: 122 Issues resolved: 4 Last call: Nov 4, 2025

There are several options for Chadwicks of Boston phone number. Call to Place Orders 1-877-330-3393.
Call Customer Service 1-877-330-3393. Their customer service reps are ready to help you whether you have questions about your account, need to make an appointment for service, or need help right away with some issues. You can get help and support from their team by calling the right number based on the type of your question or problem.

Use the following email address for your inquiries CSQuestions@potpourrigroup.com. The Chadwicks of Boston customer service can be reached via chadwicks.com or by phone as well. This is the address you should use if you need to send mail or take care of business. You can visit a local branch or give the organization a call to get a rapid response. However, if you plan to visit them in-person make sure to schedule your appointment in advance. During the meeting a professional rep will ensure that your problem will be solved.

Go to Chadwicks of Boston Website and find the section contact us, there you will see a form by which you can start a conversation with the support team. Someone from the support team will get in touch with you immediately. This way is especially helpful if you'd rather not use the phone or email for questions that aren't necessary. Furthermore, Chadwicks of Boston website contact page has a live chat tool that lets you talk to a customer service agent right now.

PissedConsumer Club

Contact Information

Chadwicks of Boston Website:

Chadwicks of Boston Help Center:

Corporate Office Address:

Chadwicks of Boston
101 Billerica Ave., Building 2
North Billerica, Massachusetts 01862
United States

Other Info (opening hours):

Other Location:

P.O. Box 3334

Chelmsford, 01824-0934

More contact details

Fax:

+1 (800) 866-3235

Summary of Chadwicks of Boston Customer Service Calls

122 TOTAL
CALLS
00:38 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chadwicks of Boston?

Request for Information Question:

  • “Status of new order and back order”
  • “Order status”
  • “To check on a billing that I did not make”

Return/ Replace Question:

  • “Change of addres”
  • “Return”
  • “Change of addressb”

Payments and Charges Question:

  • “Credit for returned items”
  • “Pay my bill”
  • “Double billed my purchase”

Account Question:

  • “Look at my bank statement & it shows you deducted $14.95 from my account. It was on 5/13 please tell me what this was for”
  • “Closed accounts Because they closed. Do I have to reapply for a new credit card?”
  • “Verify account”

Shipping and Delivery Question:

  • “Delivery status”
  • “Moved. Haven't received any magazines”
  • “I have not received an order I was replacing after returning the first one”

Activation/ Cancellation Question:

  • “To cancel my VIP membership”
  • “Cancel a membership”

Product/ Service Question:

  • “Complaint”
  • “To order a white linen blazer”

Cards Question:

  • “Card payment”

Refund Question:

  • “Refund status”

Other Question:

  • “Can’t order on line”
  • “I want a catalog”
  • “Need a catalogue”

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